Last updated: March 2026
Our commitment
OpenPalp by London Cardiology Clinic is committed to ensuring this website is accessible to as many people as possible, regardless of disability or the technology they use. We aim to meet WCAG 2.1 Level AA accessibility guidelines across all pages.
This statement applies to the website at londoncardiologyclinic.uk.
What we have done
To support accessible use of this site, we have:
- Self-hosted all fonts — no requests to external font CDNs, which can be blocked or slow on assistive technology browsers.
- Keyboard navigation — all interactive elements (navigation, accordion FAQ, booking form, modals) are fully operable by keyboard. Focus order follows a logical reading sequence.
- Screen reader support — semantic HTML5 landmarks (nav, main, footer, article), appropriate heading hierarchy (h1–h3), and ARIA attributes where native semantics are insufficient.
- ARIA live regions — dynamic content changes (form validation messages, booking status updates) are announced to screen readers via
aria-liveregions. - Skip-to-content link — a visually hidden “Skip to main content” link is the first focusable element on every page, visible on keyboard focus.
- High contrast text — all body text and headings meet or exceed WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text) against their backgrounds.
- Prefers-reduced-motion — page transition animations and slide effects are disabled when a visitor’s operating system is set to reduce motion.
- Focus-visible indicators — all interactive elements display a visible focus outline when navigated by keyboard, using
:focus-visiblewith sufficient contrast. - Alternative text — informative images carry descriptive alt text; decorative images use
alt=""to be skipped by screen readers. - Form labels — all form inputs have explicit labels. Required fields are indicated both visually and programmatically.
Known limitations
While we have worked to meet WCAG 2.1 AA throughout, we are aware of the following limitations:
- Some animated transitions in the booking widget and interactive tools (such as the symptom triage tool) may not be fully seamless with all screen reader software. We have tested with VoiceOver (macOS/iOS) and NVDA (Windows), but edge cases may exist with less common combinations of screen reader and browser.
- The “Add to Calendar” feature in the booking confirmation generates a downloadable .ics file. The experience may vary depending on your calendar application.
- Third-party Stripe payment elements are subject to Stripe’s own accessibility implementation. Stripe maintains an accessibility programme and their hosted elements are generally keyboard and screen reader accessible.
How to get help
If you have difficulty using any part of this website, or if you would like content in an alternative format, please contact us:
Dr Mahmood Ahmad
OpenPalp by London Cardiology Clinic
drmahmoodclinic@pm.me
We will respond within 5 working days and do our best to provide the information you need in a way that works for you.
Feedback
We welcome feedback on the accessibility of this site. If you find a barrier we have missed, or a page that does not meet the standards described above, please let us know. Your feedback helps us improve the experience for everyone.
Email: drmahmoodclinic@pm.me with the subject line “Accessibility Feedback”.
Technical approach
This website is built as a static HTML/CSS/JavaScript site with no server-side rendering. It does not rely on JavaScript for core content access — all informational content is available in the HTML. Interactive features (booking, tools) require JavaScript and are clearly labelled as such.
We use no third-party tracking scripts, advertising frameworks, or social media embeds that could introduce inaccessible elements.
Standards and enforcement
The Web Content Accessibility Guidelines (WCAG) define requirements for developers and designers to improve accessibility for people with disabilities. There are three levels of conformance: Level A, Level AA, and Level AAA. We target Level AA conformance.
If you are not satisfied with our response to an accessibility issue, you may contact the Equality and Human Rights Commission (EHRC).